China Southern Airlines

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      China Southern Airlines

      China Southern Airlines, headquartered in Baiyun District, Guangzhou, China, was founded on July 1, 1988. With a fleet that operates over 2000 flights to more than 200 destinations globally, it stands as one of China’s leading airlines.

      Awards and Accolades

      China Southern Airlines has received several prestigious nominations and awards, including:

      • Asia’s Leading Airline for Premium Economy Class (2018, 2019)
      • Asia’s Leading Airline to the Indian Ocean (2017, 2018, 2019)
      • Asia’s Leading Cabin Crew (2018, 2019)

      Travel Classes

      China Southern Airlines offers three distinct classes of service to cater to various passenger needs:

      Economy Class
      Passengers in Economy Class are permitted one carry-on and one checked bag. The seats are designed for comfort, featuring adjustable headrests and backrests. Entertainment is provided via a 9-inch flat-screen LCD TV, offering over 1200 programs and 600 hours of content. There are also productivity tools, such as Word and Excel. A diverse menu includes East Asian cuisine and select Western dishes.

      Business Class
      Business class guests are allowed one carry-on and two checked bags. Seats are fully adjustable, converting into flat beds for a restful sleep, and each seat is directly accessible from the aisle.Additional features include a privacy divider, reading light, USB ports, and a 15-inch flat-screen LCD TV for enhanced comfort and convenience.. The in-flight entertainment system offers over 1200 programs, and guests can also work with software like Word and Excel.

      First Class
      First class passengers can bring one carry-on bag and three checked bags. They are treated to private flat-bed suites designed for maximum comfort, featuring adjustable power seats that transform into beds. The suite includes a 23-inch flat-screen LCD TV, customizable lighting, a private storage cabinet with a lock, and a wide range of in-flight entertainment. As with the other classes, passengers can also use Word and Excel.

      Frequent Flyer Program

      The Sky Pearl Club is the frequent flyer program offered by China Southern Airlines.
      Members earn miles for every flight, which can be redeemed for award tickets, upgrades, and other services. Sky Gold and Sky Pearl Silver Cardholders enjoy exclusive perks like priority check-in, lounge access, extra baggage allowance, priority boarding, and more. Miles can also be accumulated with the airline’s partner companies in sectors like hotels, banking, telecommunications, car rentals, and travel agencies. Additionally, members can take advantage of duty-free shopping on international flights at competitive prices.

      Baggage Allowance

      Passengers can bring:

      • Hand Baggage: Up to 5 kg
      • Checked Baggage:
        • International flights (excluding US routes): Up to 32 kg
        • US-bound flights: Up to 45 kg
        • Domestic flights within China: Up to 50 kg

      For more information on excess baggage and fees, passengers can refer to the airline’s guidelines.

      Check-in Process

      • Domestic Flights: Online check-in is available 2 days to 1 hour before departure.
      • International Flights: Online check-in is available 2 days to 1 hour before departure.

      In-Flight Services

      China Southern Airlines provides a diverse range of dining options, featuring both East Asian and Western cuisine, along with a variety of alcoholic and non-alcoholic beverages.. Passengers can immerse themselves in traditional tea culture through tea ceremonies. Onboard entertainment includes movies, TV shows, music, and games, ensuring passengers have a relaxing and enjoyable flight.

      Onboard Assistance

      The airline provides support for passengers with special needs, including infants, expectant mothers, and unaccompanied minors. The airport customer service teams assist with check-in, departure procedures, and safety demonstrations, ensuring smooth and comfortable travel for all passengers.

      Refund and Cancellation

      Passengers can cancel their bookings through the China Southern Airlines website or at one of the airline’s sales offices.. Cancellations are subject to a fee, as per the airline’s policy.

      Contact

      Address: 1st floor, Tianyuan International Hotel, No.10, Riverside Road, Akesu
      Call Center: Reservations: +86-4008695539-1-4
      Website: global.csair.com