Japan Airlines

      Easy Flight Search

      Professional Support

      support

      Buy Now, Pay Later

      Japan Airlines

      Japan Airlines (JAL), also known as Nikko, is the national airline of Japan, headquartered in Tokyo. It operates as the main carrier under the JAP Group, which includes subsidiaries such as J-Air, JAL Express, Japan Air Commuter, Japan Transocean Air, ZIPAIR Tokyo, and Ryukyu Air Commuter for domestic services, as well as JAL Cargo for freight services. With a fleet of 168 aircraft, JAL serves 92 destinations worldwide, including 59 domestic cities within Japan. It is one of the world’s largest airlines and plays a major role in promoting international travel to and from Japan.

      Airline History

      Founded after World War II to support Japan’s recovery, JAL has grown into one of the most reliable and renowned airlines globally. The airline is also a key sponsor of Japan’s Football Association, Shimizu S-Pulse, and Consadole Sapporo.

      Airline Alliance

      JAL is a proud member of Oneworld, one of the largest global airline alliances, founded in February 1999. This alliance allows passengers to earn and redeem miles across 13 member airlines, offering access to over 527.9 million passengers per year. Oneworld offers three premium status levels: Ruby, Sapphire, and Emerald, based on the frequent flyer program’s membership tier.

      Awards and Accolades

      Japan Airlines has received several prestigious awards, including:

      • Asia’s Leading Airline 2019
      • Asia’s Leading Airline – Business Class 2019
      • Asia’s Leading Airline – Economy Class 2019
      • Asia’s Leading Airline – First Class 2019
      • Asia’s Leading Airline – Premium Economy Class 2019
      • Asia’s Leading Airline Brand 2019
      • Asia’s Leading Airport Lounge 2019
      • Asia’s Leading Cultural Airline 2019
      • Asia’s Leading Inflight Food & Beverage 2019

      Travel Classes

      JAL offers a variety of seating options to cater to different passenger preferences:

      • JAL Suite (First Class): JAL’s First Class features luxurious suites with fully reclining seats, a privacy partition, and a 23-inch personal screen for entertainment. The suite is designed for ultimate comfort with S-LINE airwaves pillows, providing ideal support for the waist and a restful sleeping posture.
      • JAL Business Class: JAL offers several types of business class seats, including Sky Suite, Shell Flat, Skyrecliner, and Skyluxe. Each seat provides comfort and privacy for an optimal flying experience.
      • JAL Premium Economy Class: JAL Premium Economy offers two different seating configurations, providing a comfortable experience with additional space and convenience. Passengers can select the option that suits their needs.
      • JAL Economy Class: JAL’s Economy Class seats are available in two configurations, designed for comfort during budget-friendly travel.

      Baggage Allowance

      • Carry-On Baggage: Passengers are permitted to bring one piece of carry-on luggage, with a maximum weight of 10 kg.
      • Checked Baggage:
        • Economy and Premium Economy: Two pieces of checked baggage, each weighing up to 23 kg.
        • First Class and Business Class: Three pieces of checked baggage, each weighing up to 32 kg.
          For more information on baggage policies, passengers should refer to JAL’s guidelines before flying.

      Frequent Flyer Program

      • FLY ON: JAL’s own frequent flyer program allows passengers to earn FLY ON points when traveling with JAL group airlines. These points can be redeemed for various rewards, including flight upgrades, extra baggage, and lounge access.
      • Flying Blue: This is the Air France-KLM frequent flyer program, which also includes partner airlines such as Air Europa, Garuda Indonesia, and Kenya Airways. Members earn Award Miles and Level Miles, with Award Miles redeemable for free tickets, upgrades, and other benefits. Flying Blue members can also earn miles by flying with JAL and other partner airlines.

      In-Flight Services

      JAL offers a wide range of entertainment and services to enhance the passenger experience:

      • SkyManga: Passengers can enjoy a selection of manga and other digital reading materials during their flight.
      • MAGIC Entertainment System: This system offers a variety of games and entertainment options to keep passengers entertained throughout the journey.
      • In-flight Wi-Fi: On international flights, passengers can purchase Wi-Fi plans to stay connected on their smartphones or tablets.

      Meal options on JAL vary by class:

      • First Class: Exclusive and gourmet dining experiences.
      • Business Class: A wide selection of high-quality meals.
      • Premium Economy and Economy: A variety of delicious meals, with choices available based on class of travel.

      Check-in Process

      • Domestic Flights: Online check-in is available 24 hours to 1 hour before departure.
      • International Flights: Online check-in is available 24 hours to 1 hour before departure.

      Onboard Support

      Japan Airlines offers assistance for passengers with special needs, including wheelchair services and help with check-in and boarding. There are also specific provisions for expectant mothers and unaccompanied minors, ensuring a smooth and comfortable journey.

      Refund & Cancellation

      Passengers can cancel their bookings through JAL’s sales offices or the website. Cancellations are subject to a cancellation fee, as per JAL’s terms and conditions.

      Conclusion

      Japan Airlines offers an exceptional flying experience, with a focus on luxury, comfort, and customer satisfaction. Whether you’re traveling for business, leisure, or special occasions, JAL provides an unforgettable journey with top-tier services, an extensive route network, and numerous benefits for frequent flyers.

      Contact

      Address: Nomura Real Estate Bldg., 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo
      Call Center: Reservations: 1800 102 4135
      Website: http://www.jal.co.jp