KLM Airlines

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      KLM Airlines

      KLM, the flag carrier of the Netherlands, holds the title of being the world’s oldest airline still operating under its original name. With a fleet of 116 aircraft, the airline services 130 destinations across 70 countries. KLM’s inaugural flight, from London to Amsterdam, was piloted by Jerry Shaw. In 2019, the airline celebrated its 100th anniversary, making it the first airline in history to reach this milestone. KLM’s headquarters is located in Amstelveen, close to Schiphol Airport. The airline gained significant attention in 2010 during the Icelandic volcanic eruption when customers used social media to connect with the airline for real-time updates.

      Airline Alliance:

      In June 2000, KLM became a founding member of SkyTeam, an alliance that now includes 19 airlines, serving over 630 million passengers annually across more than 1,150 destinations. SkyTeam members offer access to over 750 lounges globally, with privileges available based on the status of the member’s frequent flyer program. The alliance offers two membership tiers: Elite and Elite Plus.

      Awards:

      KLM has earned a number of prestigious awards, such as:

      • Europe’s Leading Airline to North America (2017)
      • Europe’s Leading Airline (2010)

      Additionally, KLM was nominated in 2019 for multiple accolades, including:

      • Europe’s Leading Airline
      • Europe’s Leading Business Class Airline
      • Europe’s Leading Economy Class Airline
      • Europe’s Leading Airline Brand
      • Europe’s Leading Airline to Africa

      Travel Classes:

      KLM offers four classes for passengers to choose from:

      • World Business Class: This class features reclining seats with personal entertainment systems, offering on-demand audio and video. Designed by renowned designer Hella Jongerius, the cabins incorporate sustainable elements like cradle-to-cradle carpets made from repurposed uniforms. The seating on KLM’s Boeing 787 is based on the Zodiac Cirrus platform, similar to Air France’s design.
      • Europe Business Class: Available on short-haul flights with KLM and KLM Cityhopper, this class offers spacious, reclining seats for added comfort. However, there is no personal entertainment system on these flights.
      • Economy Comfort: Positioned at the front of the economy cabin, this class offers extra legroom and priority boarding. Passengers with full-fare tickets can book this class at no additional cost.
      • Economy Class: Equipped with adjustable winged headrests and personal touchscreens for entertainment, Economy Class also includes in-seat power outlets and a satellite phone available for use with a credit card.

      Baggage Allowance:

      • Economy Class: Passengers are allowed 2 carry-on items totaling up to 12 kg, plus one checked bag weighing up to 23 kg.
      • Business Class: Passengers may bring 2 carry-on items totaling 18 kg, and 2 checked bags with a total weight of 32 kg.

      Please review the airline’s baggage policy for specific details before your flight.

      Frequent Flyer Program:

      KLM’s Flying Blue loyalty program allows members to earn miles when booking flights and offers perks such as the Air France KLM World Elite Mastercard. Miles can be redeemed for tickets, shopping, or donated, bought, or transferred to others. Members can also claim any missing miles from previous flights.

      In-Flight Services:

      KLM offers a premium dining experience, collaborating with top Dutch chefs to design meals for all classes. World Business Class passengers enjoy a three-course meal, while those in Europe Business and Economy Class receive meals depending on flight length. All tableware is designed by the Dutch designer Marcel Wanders. Passengers on flights lasting over two hours will be served a traditional Dutch stroopwafel before landing. Special meal requests can be made up to 24 or 36 hours prior to departure. KLM also serves authentic Asian cuisine on flights to India, China, South Korea, and Japan. In partnership with Heineken, KLM became the first airline to offer draft beer onboard, enhancing the in-flight experience. As a special touch, World Business Class passengers receive a miniature Delft blue house, filled with Dutch genever.

      Check-in:

      • Domestic Flights: Passengers can check in online starting 24 hours before their scheduled departure.
      • International Flights: Online check-in is available 24 hours before international flights as well.

      Onboard Assistance:

      KLM offers support for passengers with special needs, including wheelchair assistance and airport help. Expecting mothers and parents of unaccompanied minors can access specific information on the airline’s website for guidance.

      Refund & Cancellation:

      Passengers wishing to cancel their booking can do so through KLM’s sales offices or online. Note that cancellation fees may apply.

      Contact

      Address: KLM Royal Dutch Airlines P.O. Box 7700 1117 ZL Schiphol The Netherlands.
      Call Center: Reservations: 1800 180 0044 0035722671616
      WhatsApp Service+31 20 649 0787
      Website: www.klm.com