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350+
Global Destinations
760+
Weekly Trans-Atlantic Flights
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Customer Support
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Largest U.S. Carrier
What’s New at United Airlines
Stay updated with the latest news and innovations from United
Record Customer Satisfaction
United achieved the 4th, 5th, and 6th highest Net Promoter Score days of 2025 during challenging operational conditions, demonstrating exceptional customer care and commitment to service excellence.
Massive International Expansion
Operating the largest trans-Atlantic schedule in history with 760+ weekly flights to over 40 European destinations, plus new routes to Mongolia, Senegal, and seven European cities.
Innovative Technology
United deployed advanced proactive rebooking technology with app-based notifications, allowing passengers to seamlessly adjust travel plans and receive personalized alternatives instantly.
Customer-First Refund Policy
Going beyond industry standards, United offers full refunds to all customers including non-refundable tickets during disruptions, prioritizing passenger flexibility and peace of mind.
New Global Routes
Launched unprecedented service to destinations like Ulaanbaatar, Mongolia and Kaohsiung, Taiwan—destinations previously unserved by U.S. carriers—expanding global connectivity options.
Starlink Wi-Fi Rollout
Completed Starlink installations on over half of regional jets, providing passengers with high-speed internet connectivity throughout their journey for work and entertainment.
Enhanced MileagePlus Rewards
New partnership with Lyft offers 4X miles on pre-scheduled airport rides, making it easier for frequent flyers to earn rewards on ground transportation to and from airports.
Streamlined Baggage Experience
Trial program allows international passengers from Sydney to San Francisco to bypass baggage re-check before domestic connections, saving time and reducing travel hassle.
African Market Growth
New service to Dakar, Senegal from Washington DC with three weekly flights expands African network and provides U.S. travelers with more West Africa exploration options.
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