Cathay Pacific Airlines
Cathay Pacific, based in Hong Kong, is the 10th largest airline globally and holds the title of the largest international cargo carrier. Founded by two former Air Force pilots, an American and an Australian, the airline originally flew the perilous “Hump” route over the Himalayas. Cathay Pacific was also the first airline to complete a non-stop transpolar flight across the North Pole. As a founding member of the Oneworld alliance, it operates alongside its subsidiary, Cathay Dragon, both of which share Oneworld affiliation.
Oneworld Alliance
Launched in 1999, Oneworld is the third-largest airline alliance in the world by passenger numbers. With 13 full members, Oneworld serves over 527.9 million passengers annually. The alliance provides members with access to a variety of services through the Marco Polo Club, its frequent flyer program. Members enjoy special privileges based on their status, which includes Ruby, Sapphire, and Emerald tiers.
Awards
Cathay Pacific has received numerous accolades, such as:
- Asia’s Leading Airline (2018)
- Asia’s Leading Business Class Lounge (2018)
- World’s Leading Airline App (2017)
- Asia’s Leading Airline – Economy Class (2017)
- Asia’s Leading Airline – First Class (2015)
- Asia’s Leading Airline – Business Class (2013)
- Asia’s Leading Airline (2008)
Travel Classes
Cathay Pacific offers four distinct travel classes:
- First Class: Features luxurious service, spacious cabins, flatbed seating, and top-tier entertainment options, ensuring an exceptional travel experience.
- Business Class: A combination of business and relaxation, offering priority check-in, exclusive lounge access, and fine dining with a focus on sustainable, locally sourced ingredients.
- Economy Class: A balance of comfort and value, featuring quality meals and a wide range of in-flight entertainment for a pleasant journey.
Baggage Allowance
- Economy Class: 7 kg for carry-on luggage, and 30-35 kg for checked baggage.
- Business Class: 10 kg for carry-on luggage, and up to 40 kg for checked baggage.
- First Class: 15 kg for carry-on luggage, and 50 kg for checked baggage.
Marco Polo Club – Frequent Flyer Program
Cathay Pacific’s Marco Polo Club allows frequent travelers to earn miles for award tickets, upgrades, and other benefits. Members also enjoy increased baggage allowances, lounge access, and exclusive deals from global partners, including hotels, car rentals, and financial services. The program is shared between Cathay Pacific and its subsidiary Cathay Dragon.
In-flight Experience
Cathay Pacific is known for its state-of-the-art in-flight entertainment systems, offering an extensive selection of movies, games, and TV shows, especially on long-haul flights. Special meals are also available for passengers with dietary needs, including religious and health-related preferences.
Onboard Support
The airline is committed to offering assistance to passengers with special requirements. Services include wheelchair assistance and pre-boarding support for expectant mothers, unaccompanied minors, and passengers with disabilities.
Refund & Cancellation Policy
Passengers can cancel bookings via Cathay Pacific’s website or sales offices. Cancellations are subject to a fee based on the airline’s policy.
Contact
Address: Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong
Call Center: Reservations: +852 2747-3333
Website: www.cathaypacific.com